How to reset a preparer’s password

18 STEPS

1. The first step is to open TAX HOUND and click SETUP

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2. Click EDIT

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3. Click Change password upon next login

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4. Scroll down and click Save and Continue

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5. Once marked to change password, have the preparer Click Forgot Password?

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6. Enter their Account Name and Press Tab

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7. Enter the Email Address from their preparer setup.

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8. Click Save and Continue

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9. Click Reset Password

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10. Click Exit

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11. They will receive a password reset email.

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12. Have them open the email and Click Click here to Reset

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13. Now they can create a new password. Enter the New Password and Press Tab

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14. Confirm New Password and Press Tab

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15. Change the Password Hint (the password hint must be changed)

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16. Click Update Password

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17. Click Re-Login

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18. That’s it. They can now log in using their new password.

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Here’s an interactive tutorial

https://www.iorad.com/player/1854676/Tax-Hound–How-to-reset-a-preparer-s-password

September 8, 2021
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